Introduction
PalmCoveStay Casino Hotel ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our casino and hotel resort, use our services, or interact with our website.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our casino hotel or website.
Information We Collect
We may collect personal information about you in various ways when you interact with our casino and hotel resort, including:
- Personal Identification Information: Name, email address, postal address, phone number, date of birth, and government-issued identification when required for certain services at our casino hotel.
- Financial Information: Credit card details, billing address, and other payment information when making reservations or purchases at our casino and hotel resort.
- Reservation Information: Dates of stay, room preferences, special requests, and service preferences at our casino hotel.
- Gaming Information: Player card usage, gaming preferences, and gaming history within our casino and hotel resort.
- Device Information: IP address, browser type, operating system, and other technical information when you visit our website.
How We Use Your Information
We may use the information we collect about you for various purposes, including:
- Processing and confirming your reservations at our casino hotel
- Providing personalized services during your stay at our casino and hotel resort
- Managing your player account and rewards program
- Processing payments for services at our casino hotel
- Sending promotional emails about special offers or events at our casino and hotel resort
- Improving our services, website, and customer experience
- Complying with legal obligations applicable to our casino hotel operations
Information Sharing and Disclosure
We may share your information with third parties in certain circumstances, including:
- Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, and customer service for our casino and hotel resort.
- Business Transfers: If our casino hotel is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data when you visit our casino and hotel resort website.
Your Choices
You have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Opting out of marketing communications from our casino hotel
- Setting your browser to refuse cookies (although this may affect certain features of our website)
To exercise these rights, please contact us at [email protected] or visit the front desk at our casino and hotel resort.
Updates to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this page. You are advised to review this Privacy Policy periodically for any changes when visiting our casino hotel.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices at our casino and hotel resort, please contact us at:
PalmCoveStay Casino Hotel
123 Casino Blvd
Las Vegas, NV 89109
Email: [email protected]
Phone: +1 (555) 123-4567